Returns & Exchanges
At The Original Smokeless Fire Pit, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit, we offer a 30-day return window for all unwashed and unworn apparel with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
Pack and Ship
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
After our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing